Crypto Credits

Terms of Use


1. Financial Services Terms

When your Customers pay you through, they have the option of paying you through a funding source offered on the website, including a credit or debit card prepaid funded wallet payment. Since you may be the recipient of a credit or debit card prepaid funded wallet payment, Visa Inc. (“Visa”) and MasterCard Europe S.A. (“MasterCard”), (collectively, the “Networks”) require that you enter into a direct contractual relationship with a bank that is a member of the Networks. However, by using Blockchain Payment Services you are not establishing a depository or other account with CryptoCredits.

CryptoCredits is not responsible for the provision of any Blockchain Services by or your use of the Services for your business. CryptoCredits is also not responsible for providing customer service to you to resolve any issues you may have related to your use of the Services; however, as described in Section 13, you may contact CryptoCredits in the event that you are unable to resolve any complaints directly with You are solely responsible for providing support to your Customers for all issues related to your products and services.

2. Compliance with (Blockchain) Network Rules

Where you use the Payment Services to accept Charges from payment cards, you will comply with the Network Rules and Blockchain limitations on use identified in the Agreement, including the Network Rules applicable to acceptance of Visa and MasterCard branded payment cards. These include guidelines, monitoring programs, and activity reporting (including excessive credits, chargebacks, or deposits). Under the Network Rules, certain activity may subject you to chargebacks, fees, fines, settlement delays, withholdings, audits of your processing activity, or termination of this CryptoCredits Addendum. Without limiting the foregoing, you specifically agree to:

  1. Only submit transactions authorized by the cardholder;
  2. Only accept payment for the sale of products or services, and receipt of bona fide donations, and not for any Prohibited Business;
  3. Submit a transaction for the full amount owed by the Customer for the transaction except where you and the Customer agree on a partial shipment (such as receiving a portion of an order), or where the transaction qualifies for delayed delivery or special order deposits (such as paying for a deposit on a custom-built product);
  4. Not establish minimum or maximum amounts (except as permitted by the Network Rules), or condition Charges for use of payment cards, and not discourage the use of one payment card brand over another;
  5. Not impose surcharges or taxes (except where permitted by Law) and, where so done, you will only collect such amounts as part of the submitted Charge;
  6. Use Networks’ logos or marks in a manner permitted by the Network Rules;
  7. Prohibit use of payment cards for disbursement of cash (except as permitted by the Network Rules);
  8. Comply with the security obligations identified in the Agreement, including compliance with PCI-DSS and PCI PA-DSS (Payment Application Data Security Standard), as applicable, and only use cardholder data as permitted, and will certify such compliance upon request, and not permit or promote fraudulent use of payment cards or cardholder data;
  9. Audits and inspection of you and your processing activity by the payment card networks and CryptoCredits. The audits and inspection will include either or both of desktop review and on-site visits;
  10.  Make clear to Customers that they are transacting with you prior to, during, and after the transaction, including providing clear statement descriptors;
  11.  Use all reasonable methods to resolve disputes with your Customers, including in relation to chargebacks, and not attempt to recharge a Customer for the transaction unless authorized by the Customer; and
  12.  Provide clear refund and exchange language that is consistent with Laws and the Network Rules.

3. Authorization for Handling of Funds

You authorize to initiate holds, receipts, and disbursements of funds on your behalf upon settlement of Charges from the (Blockchain) Networks. You also authorize to instruct CryptoCredits, on your behalf as your agent, on how and when Blockchain Transfers should be made. Settlement funds will be held in comingled accounts pending disbursement of the funds to you in accordance with the terms of the Agreement, including this CryptoCredits Addendum. Transfer of settlement funds to you will be suspended if required by applicable law, including laws related to Anti-Money Laundering (AML) control, sanctions screening and Political Exposed Person review. You agree that you are not entitled to any interest or other compensation associated with the settlement funds held by CryptoCredits prior to distribution to the account you designated in your Account, that you have no right to direct CryptoCredits to distribute settlement funds, and that you may not assign any interest in any funds held at CryptoCredits. CryptoCredits may periodically make information available to you through regarding anticipated funds settlement from the Networks). This settlement information does not constitute or give rise to a deposit or other obligation owed by or CryptoCredits to you. Any settlement information communicated to you is for reporting and informational purposes only. You do not own and have no rights in such funds until they are credited to the account you identified to Any authorizations set forth in this CryptoCredits Addendum will remain in full force and effect until your Account is closed or terminated.

4. Sharing of Data

  1. You authorize to provide any Data, including User Data or Payment Data, to CryptoCredits and its payment providers, the Networks, to credit reference agencies, fraud and AML screening agencies and other relevant governmental bodies to (i) provide the services described in this CryptoCredits Addendum to you, (ii) comply with legal and regulatory obligations, and (iii) perform underwriting and risk review, including verification that you are legally permitted to transact and receive funds. Where required to comply with legal, Network, or regulatory obligations, CryptoCredits may provide any Data to law enforcement, Networks or regulators (as the case may be). This authorization is provided in accordance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
  2. You agree that you will not (i) use the Payment Data for any purpose other than to support Payment Services, (ii) use the Payment Data for any purpose that you know or should know to be fraudulent or in violation of any Network Rules, (iii) sell, purchase, provide or exchange in any manner or disclose Payment Data to anyone other than CryptoCredits or the Networks (as applicable), or to a government authority in response to a valid government request. Further, you agree that you will at all times comply with the Payment Card Industry Standards (“PCI Standards” including, without limitation, PCI-DSS) with respect to Payment Data and will indemnify and hold CryptoCredits harmless for any violation or breach of the PCI Standards, including but not limited to, any fines, fees or assessments by any Networks imposed upon you, CryptoCredits, or 

5. Term and Termination

This CryptoCredits Addendum will have the same effective date as the Agreement and will continue so long as you use the (Blockchain) Payment Services. This CryptoCredits Addendum will terminate automatically upon termination of the Agreement, except for those terms which are intended to survive termination. In addition, the Payment Services or this CryptoCredits Addendum may be terminated at any time by CryptoCredits upon notice to you.

6. Representations and Warranties

In addition to the representations and warranties made in the Agreement, you represent and warrant to CryptoCredits and that you (a) are legally able to enter into this CryptoCredits Addendum, (b) you will not use the Payment Services, directly or indirectly, for any fraudulent or illegal undertaking; and (c) you will only use the Payment Services in a manner consistent with the Agreement, including this CryptoCredits Addendum, the Documentation, and the Network Rules.

7. Indemnification

Notwithstanding the foregoing or anything to the contrary in the Agreement, you agree to defend, indemnify, and hold harmless CryptoCredits, and their respective employees, directors, agents, and affiliates from and against any claim, suit, demand, loss, liability, damage, action, or proceeding arising out of or relating to (a) your breach of any provision of the Agreement or this CryptoCredits Addendum; (b) your use of the Payment Services; (c) your obligations to pay fees or fines to, your Customers, Financial Services Providers, or third parties; (d) negligence or willful misconduct of your employees, contractors, or agents; and (e) all third-party indemnity obligations CryptoCredits incurs as a direct or indirect result of your acts or omissions (including indemnification of any payment card network, card issuer, or intermediary bank).

8. Disclaimer of Warranties


9. Limitations on Liability

In no event will the CryptoCredits Entities be liable for any lost profits, lost revenue, lost business opportunity, loss of Data, or any indirect, punitive, incidental, special, consequential, or exemplary damages arising out of, in connection with, or relating to the Agreement, including this CryptoCredits Addendum, or the services described in either, including without limitation the use of, inability to use, or unavailability of services provided by Under no circumstances will CryptoCredits be responsible for any damage, loss or injury resulting from hacking, tampering, or other unauthorized access or use of the Services or your Account or the Data contained therein, or your failure to use or implement security, controls, or processes that are appropriate for your business.

CryptoCredits assumes no liability or responsibility for any (a) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Services; (b) any misuse of Services or Data; (c) any interruption or cessation of transmission to or from the Services; (d) any software bugs, viruses, or other harmful code that may be transmitted to or through the Services; (e) any errors, inaccuracies, or omissions in services or Data, or any loss or damage resulting therefrom, regardless of the manner of transmission; or (f) defamatory, offensive, or illegal conduct of any third party.

Without limiting anything to the contrary, CryptoCredits’s cumulative liability to you is limited to direct damages and in all events will not exceed in the aggregate amounts actually received by CryptoCredits (including any fees paid to CryptoCredits) for providing services to you during the three (3) month period immediately preceding the event that gives rise to the claim for liability.

This limitation of liability section applies regardless of the legal theory that the claim is based, including without limitation contract, tort (including negligence), strict liability, or any other basis. The limitations apply even if or CryptoCredits has been advised of the possibility of such damage.

The foregoing will apply to the fullest extent permitted by law in the applicable jurisdiction. 

10. Restrictions on Usage

You may not use any Services from, or on behalf of persons or entities in a country embargoed, blocked, or defined by any member state of the European Economic Area or the United States. You further acknowledge and agree that you will not use your merchant account and/or the Services for illegal transactions or in connection with illegal activity of any kind. Unless otherwise explicitly stated, Services are solely for use by individuals, companies, or other entities located (as defined under applicable law and Network rules) in the European Economic Area. 

11. Dispute Resolution

All disputes under this CryptoCredits Addendum are subject to the applicable provisions of the Agreement.

12. Waiver

The failure of CryptoCredits to assert any of its rights under this CryptoCredits Addendum will not be deemed to constitute a waiver by CryptoCredits of its rights to enforce each and every provision of this CryptoCredits Addendum in accordance with its terms.

13. Blockchain Network Compliance and Disclosure

  1. Important CryptoCredits Disclosures: CryptoCredits discloses that (i) either CryptoCredits or any entity within CryptoCredits Group is the only entity approved to extend acceptance of Blockchain products directly to you; (ii) it must be a principal to this CryptoCredits Addendum; (iii) it is responsible for educating you on pertinent Network Rules with which you must comply, but this information may be provided to you by; (iv) subject to this CryptoCredits Addendum, it is responsible for and must provide settlement funds to you and does so via; and (v) it is responsible for all funds held in reserve that are derived from settlement prior to funding you.
  2. Your Responsibilities: You agree that, at all times throughout the term of this CryptoCredits Addendum, you will (i) comply with data security and storage obligations in using and maintaining Payment Data as requested by the Agreement, this CryptoCredits Addendum and applicable Law, including but not limited to the GDPR (Regulation (EU) 2016/679); (ii) maintain fraud and chargeback rates acceptable under the Network Rules; (iii) review and understand the terms of this CryptoCredits Addendum; and (iv) comply with Network Rules, including but not limited to those provided by Visa and MasterCard.

DISCLAIMER: Bitcoin and digital asset prices are volatile and fluctuate day-to-day. Trading in these digital assets may be considered a high risk activity. Proper due diligence and sound judgement should be used in evaluating the risks associated with these activities. CryptoCredits does not solicit nor make any representation that digital assets are an investment vehicle. The decision to trade digital assets rests entirely on the users own independent judgement.